Payment Policy
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payment Security
We use Shopify’s fraud detection system to help identify and prevent fraudulent transactions.
For large transactions, we may request additional identity verification through reputable third-party services, such as Stripe Identity, to ensure the security of the purchase. You will be notified if such verification is required before your order is processed.
Supported Currencies
Purchases can be made in currencies supported by Shopify. Final payments will be processed in USD at checkout. Note that exchange rates are determined by Shopify and your payment provider, and may differ slightly from the displayed conversion rates.
Delivery Costs
We offer free international shipping.
Customs, Import Duties, and Taxes
Customers are responsible for any customs duties, taxes, or additional charges incurred during shipping, which vary by country. We recommend checking with local customs authorities prior to placing an order.
Refunds and Cancellations
- Cancellations: Orders may be canceled within 24 hours of purchase.
- Refunds: Refunds will be issued to the original payment method and may take 5-10 business days to process, subject to payment provider policies. Refunds are governed by our Return Policy.
Contact Information
For any inquiries regarding payment, please contact us at:
Website Name: Maxuria Company Name: Z Square, LLC Doing Business As: Maxuria Tax ID (EIN): 30-1413588 Email: info@maxuria.com Phone: +1 (408) 409-4546 Address: 1049 El Monte Avenue, Ste C #996, Mountain View, CA 94040, USA Business Hour: Monday, Tuesday, Thursday, Friday 10:00 AM – 6:00 PM(PST)