Maxuria Shipping Policy
Welcome to Maxuria! We value your trust and aim to provide a seamless shopping experience. Please take a moment to review our shipping policy for complete transparency.
Shipping Destinations
We offer free international shipping to a range of countries. Delivery times vary depending on the destination:
| Country/Region | Delivery Time |
|---|---|
| United States (US) | 7 - 13 business days |
| Other Countries | Please contact us for details |
Note: Customs duties or import taxes may apply for countries outside the United States. Customers are responsible for covering these fees.
Shipping Cost
Shipping is free for all destinations we currently serve.
Order Processing & Delivery
We strive to ensure your order reaches you promptly. The total delivery time is calculated as follows:
Total Delivery Time = Processing Time + Transit Time
Processing Time
Orders are processed within 1-3 business days (Monday to Friday). Please allow additional time during peak seasons or holidays.
Transit Time
Transit time depends on the destination country:
- United States: 7 - 13 business days
- Other countries: Varies. Please contact us for details.
We use this timeframe as a precaution to ensure timely delivery, but most orders arrive before the maximum timeframe.
Order Cut-Off Time
Orders placed before 5:00 PM PST (Pacific Standard Time) are prioritized for same-day processing.
Shipping Terms
We work with reliable shipping carriers to deliver your order securely. Tracking information will be provided within 24 hours of shipment via email, allowing you to monitor your package's progress.
If you do not receive tracking information within 3 business days, please contact us at info@maxuria.com.
Order Tracking
To track your order, visit our Tracking Order page on the Maxuria website. Enter your tracking number or order details to view the shipping status.
FAQs
Can I change my shipping address after placing an order?
Changes are only possible within 72 hours of placing your order. Once the item is in transit, we cannot modify the delivery address. Please contact us at info@maxuria.com if you need to make changes.
Can I ship to multiple addresses?
We currently do not support multiple shipping addresses for a single order. To ship items to multiple destinations, please place separate orders.
What if my item is lost in transit?
In the unlikely event your item is lost during shipping, please contact us at info@maxuria.com. We will work diligently to resolve the issue.
Address Accuracy
Please double-check your shipping information during checkout. We are not responsible for delays or losses caused by incorrect addresses provided by the customer.
Contact Us
For any shipping-related inquiries or assistance, feel free to reach out to us:
Website Name: Maxuria Company Name: Z Square, LLC Doing Business As: Maxuria Tax ID (EIN): 30-1413588 Email: info@maxuria.com Phone: +1 (408) 409-4546 Address: 1049 El Monte Avenue, Ste C #996, Mountain View, CA 94040, USA Business Hour: Monday, Tuesday, Thursday, Friday 10:00 AM – 6:00 PM(PST)
Thank you for choosing Maxuria for shopping!